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Thursday, February 8, 2018

Ocean Medallion Update

Ocean Medallion is touted to be a system that will take Carnival Cruise lines family of vessels to a higher level of customer service by allowing nearly instant communication

At the outset, the Regal, Royal, Caribbean, and Island were to be the first ships to get the upgrade.  Due to technical delays, the rollout is being staged and is a slow process.  The Regal is the first ship to use the technology but it is limited to only select cabins within the Muster Station B area it would seem (cabins listed below).  Prince has only advertised voyages on the Regal as having the OM technology, so the activation status on the Royal, Caribbean, and Island is likely delayed until the Regal issues can be resolved.  Other than that, we know that the Golden, Ruby and Star are scheduled to get it.

Ship Original Ocean Medallion Rollout Revised Rollout Current Status Remarks
Regal November-2017 Ongoing Testing Select cabins are being tested - not all features enabled. (B301-336, M201-243, C336-337 per 2/8/2018)
Royal January-2018 Post Apr-18 Delayed Revised date is based on people reporting receiving letters indicating that OM will not be on their voyage
Caribbean March-2018 Post Oct-19 Scheduled No update - however we are booked on a Feb-19 voyage and have received OBC - so it would appear OM will not be ready.
Island May-2018 TBA Scheduled No update but technology likely installed during late 2017 drydock.
Golden October-2018 TBA Scheduled No update - next major drydock is in April of 2018.
Ruby January-2019 TBA Scheduled No update - next major drydock is in September of 2018.
Star TBA TBA Hardware installed during 2017 drydock During December 2017 drydock, several technitians wearing Ocean Medallion jackets were seen throughout.  Also, new communications array was installed.
Emerald TBA TBA No information has been given
Grand TBA TBA No information has been given
Diamond TBA TBA No information has been given
Sapphire TBA TBA No information has been given
Majestic TBA TBA No information has been given
Sky June-2019 Presumed that the ship will be the first new build with the technology active by first voyage.

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